Return & Refund Policy
Refunds (if applicable)
Not satisfied with the goods you've received? Send us an email at firstname.lastname@example.org clearly stating your reason.
Given satisfactory reasoning, make hay, sunshine! will offer either a 1-to-1 replacement of the goods or a 100% refund.
Return & Refund requests will only be entertained for up to 7 days after receipt of goods.
To return your product, you should mail your product to: Moana Rosa Sdn Bhd, F-05, Village Shops @ The Club Bukit Utama, 1 Club Drive, Bukit Utama, Bandar Utama, 47800 Petaling Jaya, Selangor, Malaysia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item of high value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.